From 20/20's Investigation of Allstate Insurance

Basis   Bogus   Broke   Claims   Direction   Fight   Hands

Hardball   More   Mistake   Name   Need

Not   Program   Raid   Serious   Shade   Squeak   Stalled   Tech

Miscellaneous Clips

Bow to Ed   Forgive   Hasta   Ibeback   Your System Sucks

This means War   Warp   Ed's agent message

'Twas the night before Christmas at Allstate

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